- Supports at the technical level you need
- 24 x 7 availability based on Red Hat's production support service level agreements
- Red Hat expertise and knowledge resources accessed through the Red Hat customer portal
- Partner specific ticket handling
With Red Hat Partner Support, you get the technical support you need to support your customers, at a level that fits your organization. All Support Partners receive direct access to the technical expertise via the Red Hat Certified support staff and the award-winning customer portal.