Lenovo Premier Support
Utvidet serviceavtale - deler og arbeid - 5 år - på stedet - responstid: NBD - for ThinkPad P1 (2nd Gen); P1 Gen 3; P15 Gen 1; P16 Gen 1; P17 Gen 1; P43; P53; T15g Gen 1
100+ På lager
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- Onshore technical call center support from Sydney, NSW.
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.